New Patient Experience II

Key Objectives for this course:

  • Next level: inviting the right people into your practice

  • Going deeper with the NPE initial patient meeting

  • Creating structure for the many different types of New Patient Experiences

  • The art of masterplanning

  • Implementing a “health is first” philosophy and reaping the rewards

  • The Dental Fitness Program

  • Creating Co-Discovery in every phase of your NPE

  • Making financial discussions easy, automatic, documented, and fulfilled

  • Consultative Process for Comprehensive Care

  • Treatment sequencing comprehensive care

  • Creating a referral system and a referral network

  • Marketing for your unique offering

Course Description:

NPE II builds on the curriculum from its prerequisite, NPE I. There are many different types of New Patient Experiences (NPEs) that happen at different times int he office. Creating a structure for each is a powerful way for your philosophy and culture to become entrenched with your team and your patients. From attracting and inviting the right patients into your practice, to establishing their own value for health, and then creating a structure that honors their freedom and intelligence, the NPE II is about creating health in all aspects of the practice and reaping the rewards. It is a true win-win for the doctor, team and patients as all move towards health, allowing the time to build purpose driven relationships with people who are demanding your highest offerings.

Dental Fitness, along with the consultative process, is the gateway to doing more comprehensive and complex dentistry.