The Management Program

New Dental Office Business Consultation and Training

The Center Management Method powerfully combines proven principles of money, time, organization, people, vision, sales, and marketing in a step-by-step process whereby the dentist learns to be the C.E.O. of his/her practice.

The Management Program brings all of these elements together, in an organized and unique curriculum to provide management training that is not provided in dental school. We are the first business school created specifically for dentists in private practice. This program aligns the day-to-day operations of the practice with the unique vision the doctor wants to create. Regardless of where you are in your journey of being a dentist, new or experienced, we can help you.

Our Coaches and Trainers provide intensive, hands-on, personalized feedback while supporting the entire team as the changes that are taught in the classroom and online are implemented carefully and thoughtfully into the practice. It is a process that is based upon sound principles and then individualized to fit each practice.

Module I: Business Fundamentals & Fiscal Control via a 2-Day Live Training Course
Vision
Values
Cash Flow Management
Budgeting and Tracking
Setting Production and Collection Goals

Module II: Life Planning for the Dentist & Spouse
The Home Budget
Planning for children’s education
Understanding saving and investing

Module II: Time and Organization via The Schuster Center Online Classroom
Practice Systems
Managing the Doctor’s Time
Hygiene as a Health Center
Patient Retention
Enhancing Verbal Skills
Practice Image and Developing the Practice Brand

Module III: The New Patient Process 3 Day Live Training Experiences with Dr. Michael Schuster
The New Patient Experience
Trust-Based Selling
Interviewing Skills with Patients
Increasing Capacity of Advanced Technical Training
Marketing the Exceptional Practice
Internal and External Marketing

Module IV: Team Development available in the Online Classroom or in a Live Training Course
Communication Skills
Effective Leadership Skills
Team Building
Team Agreements

Each module is presented with very specific policy and system assignments that the doctor and team create with the help of their Practice Development Coach. Each module is designed to build understanding and skills around your core philosophy, values, and vision.

The new learning is implemented into the practice in a step-by-step method with the advice and guidance of the Practice Development Coach assigned to work with you.

Our most successful clients complete the entire curriculum in the order we recommend. Each doctor’s prescribed course work is determined after a thorough Practice Health Evaluation where we have an opportunity to learn about the needs, goals, and current fiscal state of the practice. From this evaluation, together with you, we create a Master Plan for your practice development including the courses that are most appropriate for you to achieve your goals.